Invitation Rewards & Recorded Offer Terms
Zanova Friends Club is a membership rewards programme offered by Zanova Global. Referral rewards require eligible Club membership and verified Store purchases; joining a Group is optional and does not replace Club membership.
Zanova Global membership rewards guide
The steps, process map, and any example amounts, thresholds, rates or durations on this general guide explain how conditional promotional Diamonds may work. They are illustrations, not fixed rewards, promised payments or terms for every Member. Actual eligible first-order Diamonds, later-order rates, limits, duration, destinations and qualifying conditions are shown on each valid personal invitation's recorded offer page before it is shared or accepted. That invitation's recorded terms govern its reward calculation, subject to verification, refunds and applicable programme rules.
How the Diamond earning cycle works
The invitation introduces visitors to Zanova Global. To participate in the Diamond rewards programme, an invited visitor must activate Zanova Friends Club membership, whether an eligible free or paid plan. Group membership is optional and does not itself qualify.
Issue an invitation
An eligible Club Member shares a personal referral link under the applicable recorded programme rules.
Club membership activation
The referred visitor becomes a Zanova Friends Club Member. Club membership is required for reward participation; Group joining is optional and separate.
First qualifying purchase
The invited member completes an eligible Store order. Sharing or signing up alone does not earn a reward.
Pending verification
For physical parcels, the first-order reward stays pending for 14 return/review days and 2 extra safety days. Timing starts after verified full delivery and the customer’s Order Received acknowledgement, not checkout or shipment. Refunds, disputes and membership checks remain applicable.
Diamond release
If all conditions are met, the reward specifically recorded for the valid invitation is credited to the eligible inviter's Club Wallet.
Optional continuing benefits
Only when expressly included in the recorded invitation, later eligible Store purchases may generate additional Diamonds for the stated period.
How a member invitation creates eligible rewards
Member A shares an eligible Club invitation with new visitor B. Once B accepts within the link's validity and joins Zanova Friends Club, A can receive the promotional benefits stated on that specific invitation.
Invitation shared
A first reviews the first-order reward, link validity and any optional continuing rate and duration before sharing the personal link.
New Club Member
B joins Zanova Friends Club. An already registered Club Member cannot be credited as a new invited Member.
First eligible order
One Store order—whether it contains one item or several—may generate the link's first-order benefit for A after verification.
Later eligible orders
Later orders generate extra Diamonds only if this invitation explicitly includes optional continuing benefits, and only for its recorded rate and finite period.
How qualifying purchase value is assessed
Benefit values and qualifying purchase thresholds are specific to each eligible invitation. Members can review the first-order benefit, any continuing Diamonds-per-spending-step rate, invitation validity and promotional duration before sharing. Continuing benefits apply only when expressly included in the recorded invitation.
Promotional Diamond expiry: Different invitations may specify different promotional-Diamond validity periods. Each personal invitation discloses its own accepted expiry terms; paid Store Wallet balances are separate.
One order, one reward assessment: Multiple eligible products purchased together form one order, not multiple first-order rewards. Qualifying spending is based on discounted eligible merchandise, excluding shipping, additional fees and sales tax. Cancelled and refunded orders do not qualify. The inviter's reward statement shows only permitted reward information, not the invited Member's private order contents.
Optional Continuing Diamond Benefits
Some invitation offers may include continuing Diamonds; the actual rate, eligible purchase threshold and duration appear only on that invitation's recorded offer page.
Future offers may be updated by Zanova Global. Previously issued valid invitations retain their recorded benefit terms for their applicable duration, subject to published conditions and applicable law.
Invitation validity & tracking
The Club invitation expiry is the period for a new Member to accept a referral. An accepted invitation retains only the benefit terms actually included in its recorded offer. Browser recognition and optional Group joining have independent time limits.
Continuing benefits: membership status and eligibility
This process applies only where the recorded invitation offers optional continuing Diamonds. Continuing rewards require valid Club membership. During any inactive period, verified pre-lapse pending rewards remain distinct. Provisional grace-period earning is possible only where the accepted invitation expressly includes that conditional benefit.
Zanova Global programme terms
Zanova Global may offer different conditional promotional Diamond benefits to eligible Members. Each valid invitation states its relevant benefit and duration before sharing.
New promotional terms apply to future invitations. Existing valid invitations preserve their recorded terms during the applicable promotion period, subject to eligibility, verification and applicable law.
Verification & safeguards
- Orders must be genuine, eligible and completed; refund and cancellation checks apply.
- Duplicate invitations, self-referrals and artificial transactions are not eligible.
- Some offers have audience or delivery-destination requirements, explained with the applicable invitation.
- Diamonds are Club promotional units, not cash. Store Wallet conversion remains separately governed.
Official video guide
Visual explanation of the reward journey
The programme walkthrough will demonstrate invitation sharing, Club membership activation, eligible Store orders, pending verification, optional continuing Diamond benefits where included, and applicable membership renewal.
The official video will appear here when released by the Zanova Global team.