Frequently Asked Questions

Shipping & Customs

Do I have to pay customs duties or taxes?
Since we ship from multiple international warehouses, your order may be subject to import duties. The customer is responsible for these charges. For full details, please see our Customs & Duties Policy.

Where are your warehouses located?
We currently ship from warehouses in the USA, UK, Europe, Australia, Canada, and New Zealand to ensure the fastest possible delivery.

Orders & Returns

How can I track my order?
Once your order is shipped, you will receive an email with your tracking number and a link to track your package.

What is your return policy?
We offer a comprehensive return policy. Please visit our Refund and Returns page for more information.