Zanova Friends Club — Membership, Diamonds and Rewards

Zanova Friends Club is a separate membership experience from the Zanova Global Store account. Club membership, participation and rewards follow the terms and settings currently applicable to your Club account.

Joining and membership

Join or sign in through the official Friends Club Entry page. Review the joining terms and any required consent before proceeding. Available plans, membership fees, duration, renewal requirements and participation limits are controlled by the current Club settings; do not assume a fixed price or duration without checking the offer shown to you.

Diamonds and Store Wallet

Club Diamonds are reward units, not cash or a bank balance, and cannot be used directly as Store checkout payment. Any permitted conversion into Store Wallet credit is subject to the configured Club rules and authorized approvals. A Club reward balance is separate from the Store Wallet.

Targets, referrals and pending rewards

Eligible orders or activities may contribute to Club targets, referral rewards or other offers only when their requirements are met. Purchase-based rewards remain pending until the qualifying order has authenticated full-delivery evidence and the verification period recorded in the accepted offer, eligibility checks and any necessary approvals are completed. The reward verification countdown does not start at checkout or dispatch. Cancellations, returns, refunds or invalid activity can affect a reward. A shared invitation link alone does not guarantee a reward.

Privacy and other Club roles

Your private reward history, balances, targets and membership information require your authorized Club session. A Club Member cannot access another person’s private Group or Mega Group information merely by entering a name or reference. Group and Mega Group participation follow their separate permissions and current rules.

Need help?

Use official Zanova Support for membership, sign-in, eligibility or reward-review questions. Do not share passwords, verification codes or payment-card details. Staff with the relevant authority can review issues requiring a private record or an administrative decision.