Welcome to Zanova Global (zanovaglobal.com). By accessing our store and making a purchase, you legally agree to the following terms and privacy rules.
- Privacy & Secure Data Handling
We take your personal privacy incredibly safely. We collect your name, shipping address, and email solely to fulfill your orders. Your private credit card details are encrypted and handled completely by our secure checkout merchant processor, Payoneer Checkout. Zanova Global never views, accesses, or stores your credit card numbers on our website servers. - Limitation of Liability
Zanova Global acts as an international retail bridge. We are not liable for any direct, indirect, incidental, or punitive damages resulting from the use of our website or the consumption of products purchased through our platform. All disputes are governed under standard international e-commerce practices. - Fraud and Chargebacks
We have a zero-tolerance policy for fraudulent chargebacks or payment scams. If a customer opens an unauthorized dispute with their bank before contacting our support desk at info@zanovaglobal.com, their account data and IP address will be permanently blacklisted, and tracking evidence will be supplied directly to the merchant banking system.